Privacy Policy

1. About This Policy

Fort Walton Beach Insulation ("we," "us," or "our") operates the website at fortwaltonbeachinsulation.com. This Privacy Policy explains what information we collect when you visit or use our website, how we use it, and your rights regarding that information. By using our website, you agree to the practices described here.

If you have questions about this policy, contact us at contact@fortwaltonbeachinsulation.com.

2. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we may collect:

• Your name
• Your email address
• Your phone number
• Your home address or service location
• Details about your project or service request

We only use this information to respond to your inquiry and provide you with a quote or service estimate. We do not sell it.

Information Collected Automatically

Like most websites, ours may automatically collect certain technical information when you visit, including:

• Your browser type and version
• The pages you visit and how long you spend on them
• Your approximate geographic location (based on IP address)
• The device and operating system you are using
• How you arrived at our site (search engine, referral link, etc.)

This information is used to understand how visitors use our site so we can improve it. It is not tied to your name or contact details unless you have also submitted a form.

3. Cookies and Analytics

Our website may use cookies - small text files stored on your device - to track site usage and improve your experience. We may also use third-party analytics tools (such as Google Analytics) to understand traffic patterns on our website. These tools may place their own cookies on your device.

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the site, but it will not prevent you from contacting us or requesting a quote.

4. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and estimate requests
• Schedule appointments and follow up on ongoing projects
• Improve our website content and user experience
• Communicate with you about services you have requested
• Comply with legal obligations

We do not use your information for unsolicited marketing campaigns. If we ever send you a follow-up message, it will be directly related to a service you requested.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• Service providers: Third-party tools we use to operate our website (such as our form provider or analytics platform) may receive limited technical data as part of their normal operation. These providers are bound by their own privacy policies.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If the business is sold or transferred, customer information may be included as part of that transaction.

6. Data Retention

We retain contact form submissions and related correspondence for as long as they are relevant to your project or to our ongoing business relationship with you. If you request that we delete your information, we will do so unless we are required to retain it for legal or accounting purposes.

7. Your Rights

Depending on where you are located, you may have rights regarding your personal information, including the right to:

• Request access to the information we hold about you
• Request corrections to inaccurate information
• Request that we delete your information
• Opt out of any communications from us

To make any of these requests, contact us at contact@fortwaltonbeachinsulation.com. We will respond within a reasonable time.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, contact us and we will remove it promptly.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal information.

10. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: